Rating:
100% of 100
SKU
REFRA2442
419.99
Write Your Own Review
You're reviewing:24"H x 42"W x 1 1/8" Thick W/ 4" x 8" Brick Pattern
Your Rating
Customer Reviews

4 Item(s)

Show per page
  1. Quality product... excellent customer service!
    Quality
    100%
    Price
    100%
    Value
    100%
    Bill and Mike, I can't thank you enough for your efforts in getting me the refractory panels I need for my wood-burning fireplace insert. The ordering process with Bill was very informed and led to getting the correct product the first time. This is especially important as these refractory panels are in excess of 70 pounds each and not easily returned if they are wrong. So far they are working well.

    As important is the excellent customer service that was provided when one of the panels broke while I was working with it and then its replacement arrived damaged in shipping. Bill and Mike worked with me to get that all resolved in as timely a fashion as one could have hoped when dealing with items that are too heavy for the UPS/FedEx routine. I am very cognizant of customer service and Fireside performed right up to my fairly high bar throughout this transaction. I would definitely turn to them again if I needed other products available from Fireside.

    Review by

    Posted on

  2. Good product
    Price
    100%
    Value
    100%
    Quality
    100%
    It is hard to find a hearth panel this large. Thank you for the great customer service by Mike there. He made sure that I hit the panel in a timely manor. I would recommend them to any potential customer.

    Review by

    Posted on

  3. Super heavy duty
    Value
    100%
    Quality
    100%
    Price
    100%
    Nice product very durable

    Review by

    Posted on

  4. Replacement fire brick
    Quality
    100%
    Price
    100%
    Value
    100%
    Fast, courteous service, cut my brick to size and sent it right out, received in 4 days. The brick is far better quality than a previous replacement, thicker depth.

    Review by

    Posted on

4 Item(s)

Show per page